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Refund & Cancellation Policy

★ Refund & Cancellations Policy

Refund Policy

At Arsenal Jackets all the return requests will be accepted if they are sent within 15 days of receiving the order. Please be aware that only those returns will be entertained that are unworn and still have the original tags attached.

We require perfect measurements instead of measurements from worn clothing. This incorrect method often ends up in getting all the blame on the manufacturing company as customers say that the incorrect size was delivered. Valid reasons of return can also be approved plus we offer both cash back refund and store credit for our customers.

Used/ damaged/ worn outfits are not eligible for return plus on sale outfits can not be either returned, exchanged or refunded.

Custom Designs

Any size issue in custom-made outfits can not be entertained as the measurements are provided by the customers.

Return/ Exchange or Refund is possible for only re-sellable outfits.

Postage Fee

Return postage is barred by the customers only. In case of any defect or damage during the shipping time, Arsenal Jackets Will be responsible for return postage fee.

Cancellation Policy

All cancellation requests are accepted within the time frame of 24 hours after placing the order.

  • Any order cancellation request must be informed within 24 hours of placing the order.
  • We do not guarantee a confirm cancellation if the time frame has passed.
  • Any order placed on the grounds of expedited shipping cannot be cancelled and are non-refundable.
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